Frequently Asked Questions
Yes - if you can send a few photos and a description, I can often give you a fixed price by phone or email. The more information you can provide, the better.
Absolutely. If I need to see the job in person, we’ll agree a date and time that suits you. There’s no obligation and no pressure.
No. I’m not VAT registered, so my prices are more competitive.
I aim to respond to all calls, messages and emails within 24 hours (usually much faster).
Never for labour - you only pay once the job is completed and you’re happy. If materials are required, I may ask you to source them directly, or we can agree a cost in advance for me to pick them up on your behalf.
If you’re happy with the quote, we can usually book a date to carry out the work within a week
A bit of preparation goes a long way! If you can clear the working area in advance, that’s a big help. Let me know of any access issues (like parking or pets) and feel free to mention anything you’re unsure about. I’m always happy to talk things through before the day.
Clear, well-lit photos from a few angles are best. Include any measurements if you can and if relevant, and try to show the full context of the job, not just the close-up. If you’re unsure what to send, just ask and I’ll guide you.
I’m based in Northampton and cover the surrounding areas including Milton Keynes, Wellingborough, Towcester, Kettering, Daventry, and nearby villages. If you’re not sure whether I can help in your area, just drop me a message and I’ll let you know straight away.