top of page
Frequently Asked Questions
-
Do you offer home visits?Absolutely. If I need to see the job in person, we’ll agree a date and time that suits you. There’s no obligation and no pressure.
-
What areas do you cover?I’m based in Northampton and cover the surrounding areas including Milton Keynes, Wellingborough, Towcester, Kettering, Daventry, and nearby villages. If you’re not sure whether I can help in your area, just drop me a message and I’ll let you know straight away.
-
Do you ask for payment upfront?Never for labour - you only pay once the job is completed and you’re happy. If materials are required, I may ask you to source them directly, or we can agree a cost in advance for me to pick them up on your behalf.
-
Can I get a quote without a visit?Yes - if you can send a few photos and a description, I can often give you a fixed price by phone or email. The more information you can provide, the better.
-
How soon can you start?If you’re happy with the quote, we can usually book a date to carry out the work within a week
-
What sort of photos should I send?Clear, well-lit photos from a few angles are best. Include any measurements if you can and if relevant, and try to show the full context of the job, not just the close-up. If you’re unsure what to send, just ask and I’ll guide you.
-
How can I help make the job run smoothly?A bit of preparation goes a long way! If you can clear the working area in advance, that’s a big help. Let me know of any access issues (like parking or pets) and feel free to mention anything you’re unsure about. I’m always happy to talk things through before the day.
-
How quickly will you respond to enquiries?I aim to respond to all calls, messages and emails within 24 hours (usually much faster).
-
Do you charge VAT?No. I’m not VAT registered, so my prices are more competitive.
bottom of page